Al-Abbas Management respects your privacy. This policy explains how information submitted through alabbasmanagement.com is collected, used, retained, and protected.

Information we collect

We may collect information you choose to provide through website forms, including your name, phone number, email address, property or unit information, rental preferences, maintenance details, photographs, and messages. We may also receive basic technical information such as browser type, device information, IP address, and website activity through hosting, security, or analytics services.

How we use information

• Respond to rental inquiries and resident questions.
• Review and coordinate maintenance requests.
• Provide resident services and support.
• Send rent-reminder text messages when you separately opt in.
• Operate, secure, and improve the website.
• Comply with legal and administrative obligations.

Rent-reminder text messages

If you check the optional SMS-consent box, Al-Abbas Management may send transactional reminders when rent is coming due. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is optional and is not a condition of renting. We do not use this program for marketing or promotional messages, and we do not sell or share SMS consent with third parties for their marketing.

How information is shared

We may share information with service providers that help us operate the website, process form submissions, provide communications, maintain properties, or deliver resident services. We may also disclose information when required by law or to protect rights, safety, and property. We do not sell personal information.

Resident Portal and external services

The Resident Portal link opens Buildium’s Resident Center. Buildium and other external services operate under their own privacy policies and terms. Review those policies before submitting information on an external website.

Retention and security

We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and meet legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices

You may ask to review, correct, or delete information you submitted, subject to applicable legal and recordkeeping requirements. You may withdraw SMS consent at any time by replying STOP.

Contact us

For privacy questions or requests, use the contact form and identify the message as a privacy request.

Changes to this policy

We may update this policy as our services or legal obligations change. The effective date above reflects the latest published version.